Most of our orders are shipped within 24-48 hours. Tracking information is e-mailed within 24 hours of shipment. Most of our orders arrive within 3 – 4 business days. For larger items, Please allow up to 15 business days for your item to arrive. We do not ship on Saturday, Sunday or holidays. Please allow an additional 24 to 48 hours for weekend orders.
Do you ship internationally? We only ship within the United States and Canada.
International shipping? Specials on shipping apply only to orders shipped within the U.S. International shipments will be charged full shipping rates.
Order Tracking Has my order shipped? We e-mail tracking numbers on all orders usually within 24 to 48 hours of shipment. Our estimated delivery time is 3 to 10 business days following shipment.
Can I track my order? We e-mail tracking numbers on all orders usually within 24 hours of shipment. Along with the tracking number, we provide a link to the carriers web page to assist in your tracking.
My order never arrived? If you have received a tracking number and your order never arrived in accordance to the shipping carriers estimated delivery date, please Contact Us and we will assist you in locating your order.
If you have not received a tracking number: Has it been 15 business days since your order was confirmed?
NO : Please wait the 15 business day period prior to contacting us.
YES : Please Contact Us
I received an order missing items: If you have received an order with missing items, please Contact Us.
I received the wrong product: If you have received the wrong product, please Contact Us.
I need a copy of my receipt/invoice: Immediately after submitting your order, we display your invoice/receipt. Please print this invoice/receipt out for your records. In addition, we also e-mail you a copy of your invoice/receipt. If you need a copy of your invoice/receipt, please Contact Us.
Please note: All shipping times are based on business days. Also, our warehouses does not ship on weekends and we do not offer Saturday, Sunday or Holiday delivery at this time.
We reserve the right to upgrade or change shipping within a service type. For instance to change from Standard to Priority or from Priority to Priority Flat Rate Medium or Priority Flat Rate Large and vise versa. Upgrades or changes will be done at no additional cost.